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If a current application requires additional documents, applicants can reach out to the immigration authorities, understanding the correct submission channels is essential. Both foreigners and citizens can contact NZ Immigration from 06:00 to 22:00, Monday to Friday (NZT) at 0508 558 855 (toll-free within NZ) or via +64 9 914 4100 for international calls. For individuals with speech or hearing impairments, NZ Relay is available to assist. Non-English speakers can request an interpreter. New Zealand Immigration has established procedures for lodging complaints or providing feedback. Official media-related inquiries should be directed to the Ministry of Business, Innovation, and Employment (MBIE) media line via email or a dedicated phone number. Those seeking personalized immigration advice should consult licensed Immigration Advisers or qualified New Zealand lawyers.
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You can contact Immigration New Zealand by phone at 0508 558 855 (within New Zealand) or +64 9 914 4100 (from overseas). Phone lines are open Monday to Friday, 06:00 to 22:00 NZT.
Immigration New Zealand phone support is available Monday to Friday from 06:00 to 22:00 New Zealand Time. The service is closed on weekends and public holidays.
Yes, Immigration New Zealand offers interpreter services for non-English speakers. When you call, you can request an interpreter to assist with your inquiry in your preferred language.
Hearing-impaired individuals can use the NZ Relay service to contact Immigration New Zealand. This accessibility service ensures everyone can communicate with immigration officials regardless of hearing ability.
Natvisa provides professional visa application assistance including expert document review, application submission support, status tracking, and dedicated customer service. Our team helps ensure your application is complete and accurate before submission.