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FAQs

Do I need to carry a printed copy of my ETA when I travel?

No, a printed copy is not required, as your ETA is electronically linked to your passport. However, it is strongly advised to keep a digital or printed confirmation of your ETA approval in case an airline representative or immigration officer requests proof during check-in or arrival. Your ETA status will be automatically verified by UK border systems when you arrive. Make sure to travel with the same passport you used during your ETA application.

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What should I do if my ETA application is refused?

If your application is refused, you will not be allowed to travel to the UK under the ETA scheme. The refusal notice may include a general reason, but not always in detail. If you believe the decision was incorrect or if you need to travel to the UK for an essential reason, you can apply for a standard UK visa through your nearest visa application center.

There is currently no formal appeal process for ETA denials, but you can reapply if your circumstances change or if you believe a mistake was made in your original application.

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Can I work, study, or live in the UK with an ETA?

No. An ETA is designed solely for short-term visits and transit purposes. It does not grant the right to work, live, study long-term, or access public funds in the UK. If you plan to:

  • Take up employment,
  • Enroll in a long-term course,
  • Join family for residence,
  • Or stay beyond the permitted duration,

You must apply for an appropriate UK visa based on your reason for travel.

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Does my child need a separate ETA even if we are traveling together?

Yes. Every individual, including children and infants, must apply for and receive their own ETA before traveling to the UK. Parents or guardians can complete the application on behalf of their children, but each child will still require a separate application and payment.

How long is a UK ETA valid and how many times can I use it?

A UK ETA is valid for 2 years from the date of issue, or until your passport expires — whichever comes first. It is a multiple-entry authorization, meaning you can enter and leave the UK as many times as you like during the validity period, provided each stay complies with the ETA conditions (generally, up to 6 months per visit).

If your passport expires during this period, you will need to apply for a new ETA using your new passport.

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How long does ETA processing take and when should I apply?

Most ETA applications are processed within 72 hours (3 days), although many are approved sooner. In rare cases, processing may take longer if additional checks are required. It is strongly recommended that you apply at least one week in advance of your intended travel date to avoid any disruptions or delays to your trip.

You cannot board a flight, ferry, or train to the UK without an approved ETA if you are from a country where it is required.

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How do I apply for a UK ETA and what information is required?

You can apply online here. The application process is fully digital and usually takes about 10 to 15 minutes.

You will need to provide:

  • A valid biometric passport from an eligible country.
  • Personal information such as your full name, date of birth, and contact details.
  • Travel details, including your planned date of arrival and departure.
  • Answer several security and criminal background questions.

You must also pay the application fee with a debit or credit card. After submission, you’ll receive updates via email.

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Who needs a UK ETA?

As of 2025, the ETA requirement is being gradually rolled out and currently applies to citizens of Qatar, Bahrain, Jordan, Kuwait, Oman, Saudi Arabia, and United Arab Emirates. It will expand to include more visa-exempt nationalities, including citizens of countries like the United States, Canada, Australia, New Zealand, and South Korea later in the year. Travelers who already hold a UK visa, are residents of the UK, or hold British or Irish citizenship do not need to apply for an ETA. Irish citizens can continue to travel freely under the Common Travel Area agreement.

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What is the UK Electronic Travel Authorisation (ETA)?

The UK Electronic Travel Authorisation (ETA) is a new entry requirement introduced by the UK government for nationals of certain countries who do not normally need a visa to enter the United Kingdom. It is a digital permission to travel, similar to systems like the U.S. ESTA or Canada’s eTA. The ETA must be obtained before boarding a flight, train, or ferry to the UK. It applies to individuals visiting for short stays, typically up to six months, for purposes such as tourism, visiting family and friends, attending business meetings, or transiting through the UK. It is part of the UK’s broader strategy to strengthen border security while simplifying entry for eligible travelers.

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Do I need to print my approval?
It is not mandatory to print your Mexico ETA approval, but it is recommended to carry a copy of the approval email with you when traveling to Mexico.
Why was my India eVisa application rejected?

Common reasons for rejection include:

1. Incomplete or incorrect information in the application.

2. Uploaded documents (passport scan or photo) not meeting the specified requirements.

3. Applying for an eVisa type not suitable for your purpose of travel.

4. Providing false or inconsistent information.

What is the capital of Colombia
Bogota
How do I choose the destination for my visa?
Selecting the destination for your visa is straightforward! Simply click on your desired country, and you'll be directed to a page with detailed information about that country's visa requirements. If you’re unsure, our user-friendly search feature allows you to find your destination quickly.
What are the required documents?
We make it easy to know exactly what you need. Once you select your destination, you'll be provided with a clear list of required documents. Typically, this includes a valid passport, a recent photo, and any specific forms related to your travel purpose. Not all documents require document uploads. Yet, we keep the process simple by only asking for the essentials.
How do I fill out the online form?
Filling out the online form is a breeze with Natvisa! Our forms are designed to be intuitive and easy to complete. We guide you step by step through each section, with helpful tips along the way. Plus, our smart form technology ensures you don’t miss any important information.
How do I pay? What forms of payment does Natvisa take?
Paying for your visa application is secure and convenient. We accept a variety of payment methods including major credit cards, debit cards, and PayPal. Simply choose your preferred payment option at checkout, and rest assured that your transaction is protected with top-notch security.
What is your approval rate?
We’re proud to have a high approval rate, thanks to our thorough and efficient processing system. Our team works diligently to ensure all applications are accurately reviewed, minimizing the chances of rejection.
Does Natvisa offer customer support?
Absolutely! Our customer support team is here to assist you every step of the way. Whether you have questions about the process, need help with your application, or just want some advice, our friendly team is ready to help via the contact form.
Does your team review applications?
Yes, our experienced team carefully reviews every application before submission. This extra layer of review helps catch any potential errors and increases the likelihood of a successful application. We’re committed to making sure your application is flawless!
Once I’m approved, how do I get my document?
Getting your visa document is quick and easy. Once your visa is approved, you’ll receive it directly in your email. We also provide the document in your Natvisa dashboard, so you can access your document anytime. It’s as simple as printing it out or saving it to your device!
What should I do if my India eVisa has been delayed?

- Confirm all required documents were uploaded correctly during the application.
- Check for communication requesting additional information or clarifications.
- For assistance, contact Natvisa Support.

Can I make corrections after submitting my India eVisa application?
No, submitted applications cannot be edited. If an error is found after submission, you will need to reapply with the correct information and pay the visa fee again.
What if my eVisa is approved but I did not receive the document?
- Log in to your Natvisa dashboard to download the eVisa document. - Check your spam or junk email folders if no notification was received.
What if the eVisa contains incorrect details like my name or passport number?
An eVisa with incorrect details cannot be used for travel. You will need to submit a new application with the correct details and pay the applicable fee.
Can I apply for the India eVisa if my passport is expiring soon?
No, your passport must have at least six months of validity from the date of arrival in India. If it is expiring soon, renew it before applying for the eVisa.
Can I use my India eVisa to enter through any port?
The eVisa is valid only for entry at designated airports and seaports in India. It does not permit entry through land border crossings. Ensure your travel plans align with the permitted entry points.
What happens if my travel dates change after I get my eVisa?
- If your new travel dates fall within the validity period of the issued eVisa, you can use it as is. - If the new dates are outside the validity period, you must apply for a new eVisa.
Do children need a separate eVisa?
Yes, every traveler, including minors, must have their own individual eVisa. Parents or guardians must apply separately for each child using their passport details.
Can I extend or convert my eVisa while in India?
No, the eVisa cannot be extended or converted to another visa type once issued. If you require a different visa, you will need to leave India and apply for the new visa accordingly.
Who is eligible for the Colombia ETA?

Nationals of select countries can apply for the Colombia CHECKMIG. Eligibility depends on the traveler’s nationality, passport type, and the purpose of travel.

What happens if my Mexico ETA application is denied?
If your Mexico ETA application is denied, you may be required to apply for a regular visa at the nearest Mexican consulate or embassy.
Can transit passengers apply for an ETA?
Yes, passengers transiting through New Zealand must have an ETA if they come from a visa-waiver country.
What happens if my ETA is denied?
If denied, travelers may not be allowed to board their flight. It's important to ensure all requirements are met before applying.
Can I extend my New Zealand ETA?
No, the New Zealand ETA cannot be extended. You would need to apply for a new one or a different visa if you wish to stay longer.
How can I resolve issues with rejected documents?
If documents are rejected, you’ll receive feedback on why they were not accepted. Review the details and reupload corrected files through the system.
Can I save an incomplete application and finish it later?
Yes, the platform allows you to save your progress and return later to complete the application.
What should I do if I cannot log into my Bolivia SIGEMIG account?
If you're unable to log in, ensure you’re using the correct credentials. If the issue persists, resetting your password or checking your registered email for support instructions is recommended.
Can I use the SIGEMIG system to extend my stay in Bolivia?

No, Bolivia SIGEMIG is solely for accommodation registration. Extensions beyond 90 days require a separate visa application through a Bolivian mission.

How do I access my application?
Once your application is processed, you can review it by logging into your Natvisa dashboard. Keep an eye on your email for updates as well.
When should I submit the Check-Mig form?
The form should be completed and submitted between 72 and 1 hour before your flight or travel time to or from Colombia.
How will I know my entry form was successfully submitted?
After submitting the form, you should receive a confirmation email. Ensure you save or print this confirmation as you may need to show it during your travel.
Do children need a Check-Mig form?
Yes, each traveler, including minors, must have a completed Check-Mig form. Parents or guardians can fill it out on behalf of their children.
What happens if I don’t complete the entry form?
Failure to complete the Check-Mig form could result in denied boarding or entry into Colombia. It is essential to submit the form before your flight.
Is the eVisa accepted at all entry points in Egypt?
Yes, it is valid at major airports and ports, including Cairo, Luxor, and Hurghada.
Can I work in Egypt with an eVisa?
No, the eVisa is strictly for tourism; work requires a different visa type.
Can I apply if my passport is close to expiring?
No, your passport must be valid for at least six months from the date of your intended entry into Egypt. Renew your passport before applying if needed.
Do I need to carry a printed copy of the approved visa?
It’s highly recommended to carry a printed copy of the visa to present at immigration. While some checkpoints might accept digital versions, a physical copy ensures you won’t face any issues.
How early should I apply for the eVisa before traveling to Egypt?
It’s recommended to apply at least two weeks before your departure. Processing usually takes 3–7 business days, but applying earlier provides extra time in case of delays.
Can I apply for a group or family on a single application?
Each traveler must have their own visa. However, you can apply on behalf of family members or a group, provided you have their details and required documents.
What happens if my application is denied?
If denied, applicants should contact Egyptian consulates or embassies for further assistance.
What is the difference between the Mexico ETA and the Tourist Card (FMM)?
The Mexico ETA is an electronic pre-approval for eligible travelers, while the Tourist Card (Forma Migratoria Múltiple or FMM) is a mandatory entry document for all visitors arriving in Mexico by air, regardless of their nationality.
Is the Mexico Tourist Card required if I have an ETA?
Yes, the Tourist Card is mandatory for all visitors, even if you have an approved ETA. It is often issued on your flight to Mexico or can be obtained online before departure.
Is there a deadline for submitting the Singapore Arrival Card?
Yes, the SGAC must be submitted within three days before your arrival in Singapore. Do not submit it earlier than this, as your information may no longer be valid.
Can I apply for the Singapore Arrival Card if I don’t have a confirmed flight?
You need to have your travel details, including flight number and date of arrival, to complete the SGAC application. Wait until you have confirmed travel plans before applying.
Do I need to submit a new Singapore Arrival Card if my travel dates change?
Yes, if your travel dates change, you need to resubmit the SGAC with the updated details. Ensure the submission is made within three days before your new date of arrival.
Will I be denied entry if I forget to submit the SGAC?
Failure to submit the SGAC may result in delays or denial of entry. It’s important to complete the submission before traveling to avoid complications.
What if my arrival time changes after submitting the SGAC?
Small changes in arrival time, such as a delay, usually do not require resubmission. However, significant changes, like a different travel day, will require a new SGAC submission.
Can I use the same Singapore Arrival Card for re-entry into Singapore?
No, each entry into Singapore requires a separate SGAC submission. You need to reapply every time you plan to enter the country.
Do I need to enter Turkey through specific airports or border crossings with an e-Visa?
No, the Turkey e-Visa is valid for entry at all international airports, seaports, and most land border crossings.
What payment methods are accepted for the e-Visa application?
Most credit and debit cards are accepted for payment. Ensure your card is enabled for international transactions before applying.
Can I travel to Turkey with a passport that has less than 6 months of validity left?
No, Turkey requires that your passport is valid for at least 6 months beyond your planned entry date. If your passport is set to expire sooner, renew it before applying for the e-Visa.
Can I change the details of my e-Visa (e.g., name or passport number) once it’s issued?

Once your e-Visa is processed, approved and issued, changes to the details are not possible. If there is an error, you will need to apply for a new e-Visa with the correct information.

Is travel insurance required when applying for the Turkey e-Visa?
Travel insurance is not mandatory for the e-Visa application, but it is recommended for all travelers to ensure coverage for any unexpected events during their stay in Turkey.
Can I apply for a Turkey e-Visa if I have already been denied entry into Turkey before?
Past denials of entry into Turkey do not automatically disqualify you from getting an e-Visa. However, you may need to provide additional details about your previous visit during the application process.
Is there a support system if I face issues during the application?
Yes, the official Turkey e-Visa portal provides customer support. You can reach out via email or the help desk for assistance.
Will I receive a notification once my e-Visa is approved?
Yes, you will receive an email confirmation with a link to download your e-Visa. Be sure to check your spam folder if you don’t see the email.
What documents do I need when arriving at a cruise destination?
Travelers may need a passport, visa, or other travel permits depending on the destination. Check the cruise line’s documentation policy and country-specific requirements before traveling.
What’s included in the cruise package?
Most cruise packages include accommodation, meals, and access to onboard amenities like pools, gyms, and entertainment. However, beverages, specialty dining, excursions, and gratuities may cost extra.
Will I need a visa for the countries the cruise visits?
Visa requirements depend on the destination and your nationality. Check with the cruise line or local embassies, as some lines assist with visa arrangements.
Can I stay connected to the internet while on the cruise?
Wi-Fi is available on most cruises, but it often comes with a fee. Look for internet packages offered by the cruise line or use free Wi-Fi at ports when available.
What happens if I need to cancel or modify my cruise plans?
Cruise lines typically offer cancellation policies with varying levels of refunds based on timing. You can modify bookings for a fee, but it’s important to review the terms when booking.
What measures are in place to address privacy concerns with biometrics?
Governments and organizations use encryption and strict data protection protocols to ensure biometric information is stored and handled securely.
How do biometrics enhance travel security?
By verifying unique physical traits, biometrics make it more difficult for someone to use stolen or fake documents, ensuring safer borders.
What should I do if my biometric passport chip is damaged?
If the chip is damaged, you may need to apply for a replacement passport or undergo manual identity verification during travel.
What is the difference between traditional and biometric passports?
Traditional passports rely on physical verification, while biometric passports include a chip that stores personal and biometric data for faster, automated checks.
How do I apply for a travel visa through Natvisa?
You can apply for a visa by selecting your destination country, filling out the online application form, and submitting the required documents. Our platform guides you through each step to make the process simple and stress-free.
How long does it take to process a visa application?
Processing times vary depending on the country and visa type. Most applications are processed within a few business days, but it’s best to check the specific timelines for your destination.
What documents do I need to submit with my application?
Required documents vary by country and visa type. Generally, you’ll need a valid passport, recent photographs, and travel-related information like your itinerary or proof of accommodation.
What should I do if my visa application is rejected?
If your visa application is denied, we recommend reviewing the rejection reasons provided by the issuing authority. You can reapply with corrected or additional documentation, and our team is available to assist you with any questions.
Is my personal information safe on Natvisa?
Yes, Natvisa uses advanced encryption and data protection measures to ensure your personal information remains secure throughout the application process.
Do I need an ETA if I am only staying in New Zealand for a few hours during a layover?
Yes, transit passengers from visa waiver countries typically require an ETA, even if they do not leave the airport.
Are there any additional fees aside from the application and IVL charges?
No, there are no other mandatory fees unless you use a third-party service, which may charge extra.
Is there an expedited option if I need my ETA urgently?
There is no formal expedited service, but most applications are processed within 72 hours. Applying early is recommended.
Why can't I access the Check-MIG website?
The site may be down temporarily due to high traffic or maintenance. Try again later or use a different browser.
What should I do if I see an “Error in Submission” message?
Double-check the accuracy of your details, ensure no special characters are used, and verify a stable internet connection.
I accidentally entered incorrect information. Can I edit my form?
No. Details cannot be edited after it has been submitted. A new Check-Mig will be needed.
How do I know my Check-MIG form was submitted successfully?
You will receive a confirmation email with a reference number, and a PDF attached. Save this for travel.
Can I use Natvisa to apply for someone else?
Yes, Natvisa allows you to apply on behalf of another person with their consent.
What if my ETA is rejected?
Natvisa provides support to help you understand and address the reasons for rejection, ensuring you can reapply successfully.
Is the ETA valid for multiple trips?
Yes, the UK ETA allows multiple entries within its validity period, provided each stay adheres to the rules.
How much does the ETA cost?

The application fee for a UK ETA is  approximately $22 USD.

What happens if I upload a blurry passport image during the expedited application process?
If the passport image is blurry or unclear, your application may face delays as the image may be rejected. For instance, a traveler once uploaded a photo where the passport details were barely readable, resulting in a 24-hour delay while they resubmitted a clear image. Always ensure your passport image is in focus, with no reflections or obstructions.
Can incorrect personal details delay the expedited processing of my eVisa?
Yes, incorrect personal details can cause delays or rejection. For example, a traveler entering their passport number incorrectly caused a mismatch during the verification process. This led to additional processing time to correct the error. Double-check all information, especially your name, passport number, and travel dates.
What should I do if I realize I selected the wrong visa type during expedited processing?
Selecting the wrong visa type can cause processing delays. For instance, a tourist intending to visit for sightseeing mistakenly selected a medical eVisa. The application had to be revised, which took extra time. Ensure you select the visa type that aligns with your purpose of travel.
How can uploading the wrong-sized passport photo affect my expedited eVisa application?
An incorrect photo size can lead to processing delays. A traveler once uploaded a full-body photo instead of the required headshot, leading to rejection. The photo should be a clear headshot, taken against a white background, and meet the specific size requirements listed.
What happens if I forget to include my middle name as shown on my passport?
Leaving out your middle name can result in application mismatches. A traveler once omitted their middle name while their passport included it, which created issues during airport verification. Always enter your name exactly as it appears on your passport to avoid complications.
Can submitting an incomplete travel itinerary impact expedited processing?
Yes, incomplete travel details can delay approval. For example, a traveler entered an incorrect date of arrival, which didn’t match their flight information, leading to additional verification steps. Always ensure your travel dates and details are accurate and align with your itinerary.
I’m trying to access the Check-MIG form, but I can’t find it on the website. What should I do?
If you're unable to locate the Check-MIG form on the Colombian migration website, make sure you are on the official site at migracioncolombia.gov.co. Once on the homepage, look for the “Check-MIG” tab or use the search bar to find it. If the form still doesn’t appear, it might be temporarily unavailable. In this case, try revisiting the website later or checking for updates on its availability.
I clicked on a form link, but it keeps redirecting me to an error page. What does this mean?
When a form link redirects you to an error page, it could indicate a temporary technical glitch on the website. Refresh the page after a few minutes or check your internet connection. Make sure you are using the correct and official URL for the form, as outdated or unofficial links may also cause this issue. If the problem persists, you can seek assistance from Natvisa Support.
I want to update my personal details on a submitted form, but I can’t find an option for edits on the website. What should I do?
Unfortunately, the Colombian migration website does not allow you to edit personal details on a submitted form. If you need to correct any information, the best solution is to submit a new application through migracioncolombia.gov.co. Ensure that all details are accurate before resubmitting the form, and use the most recent submission for your travel documents to avoid any issues during your journey.
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